News Releases

Complete Care Financial Assistance

We understand that the increased burdens placed on families as a result of the COVID-19 pandemic will mean even more of our patients may need to access this community benefit. We are expanding our financial assistance program to include those who are significantly and financially impacted by the COVID-19 virus and the toll it has taken on our economy. If you have been financially burdened by COVID-19 and need our services, please let our front desk know of your situation. A brief application is required, but in most instances, we will be able to discount your out of pocket expenses.


In the midst of the current COVID 19 crisis, we know that people continue to need immediate medical attention for unrelated injuries and illness. As your neighborhood emergency room, we want you to know that your safety and well-being are top priority for us. Armed with the area’s best emergency room physicians, we are open 24/7 for all of your emergency medical needs. We recognize the apprehension that many people have when visiting an emergency room for care. We want to assure you that we are taking all precautions to protect our patients and our staff. We have implemented strict protocols surrounding the use of protective equipment, cleaning, and sanitizing. Our wait times, as always, are minimized to reduce the spread of COVID-19. We are also requiring all patients with respiratory illness to wear mask. Patients who are exhibiting symptoms of COVID-19 are asked to call from their vehicles to allow staff to properly screen, put on protective equipment and guide patients through a separate entrance. These patients are placed in a specially designated room for further evaluation. The room is away from our normal patient flow.
 
Although not advertised, Complete Care has always offered financial assistance to our uninsured and underinsured patients. We understand that the increased burdens placed on families as a result of the COVID-19 pandemic will mean even more of our patients may need to access this community benefit. We are expanding our financial assistance program to include those who are significantly and financially impacted by the COVID-19 virus and the toll it has taken on our economy. If you have been financially burdened by COVID-19 and need our services, please let our front desk know of your situation. A brief application is required, but in most instances, we will be able to discount your out of pocket expenses.
 
In short, we are here for you and your family. We want you to feel safe and free of financial worry when it comes to visiting our facility. Please feel free to call us with any questions.